What Are the Critical Touch Points to Be Considered by Refrigerated Courier Companies?

Logistics, more so cold chain logistics, is an extremely complex, dynamic and ever-changing, ever-evolving area of service. As such, there is a wide gamut of critical touch points as well as hand-off processes between the participants who are involved with the dispatch and distribution of the consignments under controlled temperature and conditions. Therefore, it is imperative that the freight companies in Brisbane like any other place, who deal with refrigerated transport are aware of the areas of risk or critical touch points to ensure they are able to transport the consignments on time and in perfect condition.

Technically speaking, touch points vary according to the nature of the goods transported and the method of transportation adapted. For instance, the critical touch points during transportation of medicine will surely be different from during the transportation of foodstuff. Nevertheless, there are certain universal critical touch points that need to be taken into account. Let us discuss them.

Preparation of the Product for Transportation to the Shipper Location: The primary transportation method may involve taking the help of temperature controlled storage facilities, but it has to be seen whether the warehouse where the products are stored prior to the transportation or where they are stored during overnight stay during the halt have similar facilities. At times, this factor makes a huge difference between success and failure of refrigerated transportation.

Transportation of the Product to the Shipper Location: Refrigerated vehicles or state of the art passive cooling systems have to be considered to make sure that the structural integrity of the products is not compromised en-route. Again, once the products are delivered to the shipper’s storage facility, it needs to be seen whether the facility has the required instractructure and apparatus to ensure the safety of the products.

Loading and Unloading  of the Products: It is also the responsibility of the Brisbane refrigerated couriers to ensure  the amount of time the products spend in ambient temperature is minimised. This is a very critical point to consider, especially during the summer months, when the temperature soars. Besides using the state of the art temperature controlled containers, the cold chain logistics companies would also use walk-in cold storage rooms and even dry ice to help maintain the desired temperature of the passive.

Physical Loading: Ok, let us be more specific! Physical loading of these sensitive products is another critical point. Here, there has to be an accurate ramp handling, covered storage and proper contingency for potential delays for reasons unaccounted for. Moreover, if there is any need for an electrical connection to attain a temperature, there has to be a compatible connection to ensure appropriate wattage and touch points.

In-transit Protection: Finally, the most critical transit point to be seen is whether the cargo is protected enough in the container during the in-transit phase. While it is critical to take care of the temperature at any given point in time, the position of the cold storage is equally important. The stakeholders must avoid placing the high sensitive products near the doors or in close proximity of the general cargo hold. The reason being, adequate circulation of cold air is often needed for the temperature to reach the stabilised and requisite level.

With so many critical touch points to be taken care of, you cannot afford to look for any other name but JD Refrigerated Transport as we are the best. Call us now for further details.

How Professional Refrigerated Transport Companies Build Trust?

Hiring a refrigerated transport delivery service that has a good reputation is the most natural thing that you should be doing. Basically, those companies are hired which have proven to be trustworthy. But you might wonder how do these organisations develop reliability? Well, there are certain factors that help these agencies develop trust. Today, we will be looking at a few of them.

If you are on Sunshine Coast and want to choose a refrigerated transport company, you can go through these points to understand the qualities that demarcate an acclaimed service provider from a mediocre one.

Securing Your Packages

A reputed refrigerated transport service in Sunshine Coast will secure your packages so that it stays intact throughout the entire delivery. This is a very important step that these companies take to build trust.

Quite naturally, if the clients see that the items are damaged, not only will they start distrusting the company but will also inform others about their bad experiences. This will naturally hurt the company’s image. So, they tend to secure the packages with caution.

Preserve the Refrigerated Items

The best companies on the Sunshine coast offering refrigerated transport preserve the items of their clients in their state of the art warehouses that are equipped with temperature control units.

This is a good feature that you can look for before investing in a company because if they do preserve your items following your preferences, you can consider them to be trustworthy.

On-Time Delivery Of Your Items

Delivery of your items on time is always impressive and this helps develop trust. However, due to Covid lockdown and transport restrictions, there can sometimes be a delay in the delivery process. But apart from that, these companies try their best to transport the frozen goods to their respective places within the stipulated time.

Handle Your Goods with Care

Most of the Brisbane freight transport companies handle the goods of their clients with care. This includes loading and unloading them using state of the art equipment. Besides, to build trust, these companies will always reach your place to pick up your goods. That way, you can save time since you will not have to waste time taking your goods to the company’s nearest centre.

Offer Competitive Quotes

Since the goods delivery industry is highly competitive, the best companies offer competitive no-obligation quotes on request. Moreover, they try to keep their services affordable to get more customers and as a trust-building mechanism.

Customer-Friendly Behaviour

This is one of the most used techniques of building trust that the Sunshine Coast refrigerated transport companies use. While discussing item delivery, if you don’t find them friendly or if they are not convincing, you will naturally not be hiring them. So, maintaining friendly relations with their clients always helps increase reliability.

Tracking of Goods

Lastly, goods tracking also makes freight transport companies reliable.

When and if the clients can get information about their items that are on the move, they can get peace of mind knowing that their packages are on the right track and they will be reaching their locations.

Send in Your Queries Now

If you have queries related to our refrigerated goods transport, call us at JD Refrigerated Transport or click the ‘Enquire Now’ button to send your questions which we will solve patiently.